Revocation rights information

If you are a consumer within the meaning of the law,
you have a right of withdrawal pursuant to § 355 BGB.

Revocation right

You can cancel your contract within two weeks
from the receipt of the written revocation rights information, without giving reasons in
written form (eg. Letter, fax, e-mail) or by returning the goods. To ensure the withdrawal period, it is sufficient
to send the revocation or the goods in time.

The revocation must be sent to:

Creme 21 GmbH
Kaiser-Friedrich-Promenade 28
61348 Bad Homburg v.d.H.
Fax: (0 61 72) 7 64 21-29
E-Mail: shop@creme21.com

Consequences of revocation

In the case of an effective revocation the mutually received benefits are to be returned
and any benefits (eg advantage of using) surrendered. If you are not able to return
the goods received in whole or in part, or return them only in deteriorated condition,
you will be obliged to pay compensation where appropriate. This does not apply if
the deterioration of the goods is referable to their examination (as would have been customary
in a retail business is) In addition, you can avoid having to pay compensation by not using
the goods as an owner or refrain from doing anything which impairs their value.

The purchase contract is terminated by the return of the goods and
we pay the money already paid back within 14 days by bank transfer.
Therefore, please tell us your bank details.

During a return from a goods delivery whose orders totaling up 40,00 EUR,
the consumer has to bear the cost of returning the goods if the delivered
delivered goods ordered corresponds. Otherwise, the return
for the consumer is free of charge.