Revocation rights information

Revocation right


You can cancel your contract within two weeks from the receipt of the written revocation rights information,
without giving reasons, in written form (eg. Letter, fax, e-mail) or by returning the goods.
To ensure the withdrawal period, it is sufficient to send the revocation or the goods in time.

The revocation must be sent to:

Creme 21 GmbH
Kaiser-Friedrich-Promenade 28
61348 Bad Homburg v.d.H.
Fax: (0 61 72) 7 64 21-29
E-Mail: info@creme21.com


Consequences of revocation


In the case of an effective revocation the mutually received benefits are to be returned.
If you are not able to return the goods in whole or in part, or return them only in deteriorated condition,
you will be obliged to pay compensation where appropriate. This does not apply if
the deterioration of the goods is referable to their examination (as would have been customary
in a retail business is). You have to return the goods wihtin 14 days from the date on which you inform us
about the revocation of this contract.

The purchase contract is terminated by the return of the goods and
we pay the money already paid back within 14 days by bank transfer.
Therefore, please tell us your bank details.

The consumer has to bear the cost of returning the goods if the delivered
delivered goods ordered corresponds.